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PROCESS PRINCIPLES

Design and follow a process that responds to these challenges and concerns . . .
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The inherent complexity of large-scale people-dependent work systems
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The synthesis of disparate threads of science-based knowledge into principles
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Accessing voices of experience that can be marginalized by traditional perspectives
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Create contextualized methods that adapt initial conditions and situated differences
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Pursue systemic optimization for sustainable results in key metrics
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Field test to learn what actually works in the presence of confounding effects
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Make this knowledge context sensitive and freely accessible to work-system designers, managers, participants, etc.
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Assure trustworthy communication and application of this knowledge
Development

There were many challenges and concerns to consider, first for developing humaneering, and later for developing the DesignedWork protocol.

Key Features

The development process we conceived is grounded with scientific principles and practices, and operationalized with development and commercialization practices utilized by the aerospace, pharmaceutical, software, and other industries. Key features include . . .

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Diverse Sources

Perceive management’s experience

Perceive worker’s experience

Scan 200+ science disciplines

Scan technologies & innovations

Knowledge Synthesis

Understand current methods

Summarize translated research

Review stakeholder standards

Develop opportunity concensus

Inductive Design

Set higher standards

Simulate system behavior

Determine favorable conditions

Conceive testable methodology

Field Experiments

Model situation analysis

Conceive fitting alternatives

Launch experimental conditions

Assess established metrics

Development Platform

This development process operates within a “platform” model, which provides a continuous flow of data from the necessary sources, while facilitating timely attention to requested management challenges, and to breakthrough insights from any trusted source.

Development Process

The Humaneering Technology Initiative set out to conceive an institutional process (i.e., independent, self-supporting, self-governing) capable of developing and maintaining a robust and responsive applied human science (i.e., humaneering) that would provide users with effective and dependable direction that was simple to understand and easily adaptable to varying conditions.

Following the input from hundreds of scholars, practitioners and managers, a continuous four-stage development process was adopted.

Stage One provides a synthesis of existing knowledge and methods from now over 200 science disciplines, both theory (e.g., systems science, evolutionary psychology, environmental sociology) and practice (e.g., I/O psychology, organization development, human resources), combined with input from a broad array of less structured sources.

Stage Two emphasizes appreciative inquiry and abductive reasoning to imagine what’s not working, why, and what’s needed. Additional data gathering, modeling and alpha testing is often required.

Stage Three emphasizes system design and inductive reasoning, relying heavily on field-application research (i.e., private beta) to explore the unexplored, bridge knowledge gaps, and experiment with alternatives in varied situations.

Stage Four subjects promising designs to cross-cultural reliability testing (i.e., open beta) and deductive reasoning, both for validation and continuous calibration of contingencies across industries, cultures, and other variations.

Significant issues at any stage result in work being returned upstream for reconsideration and further development. Designs that perform well move on to a separate function for development of documentation and instruction.

This process operates continuously and responds to the identification of substantial new knowledge, either during periodic reviews or upon receipt of new data or thinking, by triggering new evaluations and potential redevelopment.

Evidence to date suggests that this development process is capable of making substantial contributions toward closing the “science-practice gap” in workforce management.

You can learn more about humaneering’s development, and how you can get involved, by joining our “insiders” Humaneering Community.

Humaneering Technology Initiative

A global community of volunteers creating a universal applied science for maximizing the economic value created by people and optimizing the performance of people-dependent operations.

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